We always give our families the chance to tell us how they find our service
and this is what they say,
John and Emma Severs run a family funeral service, which offers a truly personal service. They helped our family arrange and plan a funeral as well as a service of thanksgiving for my mother. Their attention to detail was impressive and they made the burden of what was a sad and stressful time so much lighter.
As well as assisting in arranging the funeral, John and Emma had formerly helped in setting up a funeral plan. This forward planning was invaluable. There was no attempt at up-selling services we did not require, and we found that John and Emma listened very carefully to the needs and requirements of the family.
We have no hesitation, whatsoever, in recommending J.E. Severs as a funeral service of great integrity and of the highest standards. Mr. and Mrs. M.
An excellent way to run a business. We felt supported throughout this very difficult time and had confidence in the service promised. We cannot find fault with the service we were given by this family business from beginning to end. Mrs. R.
Very pleased with the service given, especially on a bank holiday. Exceptionally clean and smart office, entrance area and Chapel of Rest. Good communication and professional.
John and Emma are the loveliest people we have ever had the pleasure of meeting, their kindness is so genuine and we really like to think of them as friends who happen to be undertakers that we call upon when we have a death in the family.
Their dedication and care throughout the whole time was unquestionable, nothing was too much trouble, and we thank them both very much for all their care kindness and more importantly their time.
The only suggestion/comment we have is to carry on doing what you do, you cannot improve on perfection. Mr. and Mrs. H
I really appreciated the professional and dignified manner of all those from your company involved in my husband's funeral, however it was the gentle friendliness that stood out for me-so needed at such a difficult time. Mrs. T.
This was the fourth funeral that you have undertaken for me and it was impeccable as always from the initial discussion to the final interment. Many thanks. Mrs. B.
Dear John, Just to thank you both for your excellent arrangements for our dearest mum and nan. Your care and dignity are second to none. It is so easy to speak to Emma and yourself and this makes making arrangements so much bearable. Thank you. Mrs. W.
Mr. and Mrs. Severs provided a first class service. They were both caring and understanding but not over the top. The funeral service was perfect in every way, as was their aftercare.
As a team they work perfectly together. Mr. P.
We are so grateful for everything you did and couldn't ask for more. We particularly appreciated the personal aspect-not dealing with a large firm. Several people have asked about you being impressed with it all and I have been happy to recommend you to everyone! Mrs. W.
Many thanks for your kindness, help and understanding at this sad time. You are both so friendly and yet so professional in what you do. Thank you so much. Mrs. H.
Many thanks for organising very efficient and smooth arrangements. Up to your usual high standards. Thank you. Mr. H.
John and Emma were patient, understanding and thoughtful. At no time did I feel rushed or confused as they took the time to guide us through this utterly traumatic time with the utmost dignity. Mrs. N.
My family and I thank you most sincerely for your gentle, caring and sympathetic approach which you have both displayed. You compliment each other very well in the various aspects of work that you each cover. My family and I were extremely impressed with the service we received. We cannot praise you enough! Mrs. C.